Privacy Policy

We process the following types of data on our website:

• File Dating

• Contact details

• Content data

• Usage

• Meta/Communication Data

No special categories of data (Art. 9 para. 1 GDPR) are processed.

The following categories of persons are affected by the processing:

• Customers

• Interested parties

• Visitors and users of the online offer

The processing of the data is carried out for the following purposes:

• Provision of the online offer, its content and functions

• Provision of contractual services, service and customer care

• Answering contact requests

• Communication with users

• Safety measures

• Marketing, advertising and market research

We ask you to inform yourself regularly about the content of our Privacy Policy. We will adapt the privacy policy as soon as the changes in the data processing we carry out make it necessary. We will inform you as soon as the changes require you to cooperate (e.g. consent) or other individual notification.

In accordance with Art. 32 GDPR, we take appropriate technical and organisational measures to ensure a level of protection appropriate to the risk, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing, as well as the different probability of occurrence and severity of the risk to the rights and freedoms of natural persons; The measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical access to the data, as well as access, input, disclosure, availability and separation. Furthermore, we have set up procedures to ensure that the rights of data subjects are exercised, data is deleted and that data is endangered. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware, software and processes, in accordance with the principle of data protection by design and by data protection-friendly default settings (Art. 25 GDPR).

The security measures include, in particular, the encrypted transmission of data between your browser and our server.

If, in the course of our processing, we disclose data to other persons and companies (processors or third parties), transmit them to them or otherwise grant them access to the data, this will only take place on the basis of a legal permission (e.g. if a transfer of the data to third parties, such as payment service providers, is necessary for the performance of the contract in accordance with Art. 6 (1) (b) GDPR), you have consented, a legal obligation to do so or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.). If we commission third parties to process data on the basis of a so-called "order processing agreement", this is done on the basis of Art. 28 GDPR.

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this happens in the context of the use of third-party services or disclosure or transfer of data to third parties, this will only take place if it is necessary to fulfil our (pre-)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we will only process or have the data processed in a third country if the special requirements of Art. 44 et seq. GDPR are met. This means that the processing is carried out, for example, on the basis of special guarantees, such as the officially recognised determination of a level of data protection equivalent to the EU or compliance with officially recognised special contractual obligations (so-called "standard contractual clauses").

As a matter of principle, we only process personal data of our users to the extent that this is necessary to provide a functional website as well as our content and services. As a rule, the processing of personal data of our users is only carried out after the user's consent. An exception applies in cases in which prior consent is not possible for factual reasons and the processing of the data is permitted by statutory provisions.

Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6 (1) (a) GDPR serves as the legal basis.

In the case of the processing of personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary for the fulfilment of a legal obligation to which our company is subject, Art. 6 (1) (c) GDPR serves as the legal basis.In the event that the vital interests of the data subject or another natural person necessitate the processing of personal data, Art. 6 (1) (d) GDPR serves as the legal basis. company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) (f) GDPR serves as the legal basis for the processing.

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Storage may also take place if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.

Every time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer in the form of a session cookie.
The following data is collected:

• Information about the browser type and version used

• The user's operating system

• The user's Internet service provider

• The user's IP address

• Date and time of access

• Websites from which the user's system arrives at our website

• Websites accessed by the user's system through our website

In the event of a system error, the data is stored anonymously in the log files of our system. The data is used exclusively for the reproducibility of the error that occurred, and is not stored with a personal reference. If no error occurs in the session, no data is saved.

The legal basis for the temporary storage of data is Art. 6 (1) (f) GDPR.

A contact form is available on our website. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored.

These data are:

• First name

• Surname

• E-mail address

• Company name

The following data is also stored when the application is sent:

• Date and time of the application

The legal basis for the processing of the data is Art 6 para 1 lit. b GDPR (request of the data subject prior to entering into a contract).

The processing of the personal data from the input mask serves us solely to process/answer your request.

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the registration form, this is the case when your request has been clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

The user has the option to withdraw their consent to the processing of personal data at any time.

If you wish to withdraw your consent to processing/storage, please send an e-mail to: datenschutz@convidera.com

You can request confirmation from the controller as to whether personal data concerning you is being processed by us.

In the event of such processing, you may request the Controller to provide the following information:

• the purposes for which the personal data is processed;

• the categories of personal data that are processed;

• the recipients or categories of recipients to whom the personal data concerning you has been or will be disclosed;

• the planned period of storage of personal data concerning you or, if specific information is not possible, criteria for determining the storage period;

• the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the Controller or a right to object to such processing;

• the existence of a right of appeal to a supervisory authority;

• all available information about the origin of the data, if the personal data is not collected from the data subject;

• the existence of automated decision-making, including profiling, in accordance with Art. 22 (1) and (4) GDPR and – at least in these cases – meaningful information about the logic involved as well as the scope and intended effects of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is being transferred to a third country or to an international organisation. In this context, you can request to be informed about the appropriate safeguards in accordance with Art. 46 GDPR in connection with the transfer.

You have the right to rectification and/or completion vis-à-vis the Data Controller if the personal data processed concerning you is inaccurate or incomplete. The controller must make the correction without delay.

You can request the restriction of the processing of personal data concerning you under the following conditions:

• if you contest the accuracy of the personal data concerning you for a period of time that allows the controller to verify the accuracy of the personal data;

• the processing is unlawful and you oppose the erasure of the personal data and request the restriction of the use of the personal data instead;

• the controller no longer needs the personal data for the purposes of the processing, but you need them to establish, exercise or defend legal claims, or

• if you have objected to the processing in accordance with Art. 21 (1) GDPR and it has not yet been determined whether the legitimate reasons of the controller outweigh your reasons.

Where the processing of personal data concerning you has been restricted, such data may only be processed with your consent or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the Union or of a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

1) Obligation to erasure

You may request that the personal data concerning you be erased without undue delay, and the controller shall be obliged to erase such data without undue delay if one of the following grounds applies:

• The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.

• You revoke your consent on which the processing was based in accordance with Art. 6 (1) (a) or Art. 9 (2) (a) GDPR, and there is no other legal basis for the processing.

• You object to the processing in accordance with Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing in accordance with Art. 21 (2) GDPR.

• The personal data concerning you has been unlawfully processed.

• The erasure of personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.

• The personal data concerning you was collected in relation to the information society services offered in accordance with Art. 8 para. 1 GDPR.

2) Information to third parties

If the controller has made the personal data concerning you public and is obliged to delete it in accordance with Art. 17 (1) GDPR, it shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you, as a data subject, will request the deletion of all data from them. have requested links to, or copies or replications of, such personal information.

3) Exceptions

The right to erasure does not exist if the processing is necessary

• to exercise the right to freedom of expression and information;

• to comply with a legal obligation requiring processing under Union or Member State law to which the controller is subject, or to carry out a task carried out in the public interest or in the exercise of official authority vested in the controller;

• for reasons of public interest in the field of public health in accordance with Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;

• for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the purposes of this processing, or

• to assert, exercise or defend legal claims.

If you have asserted the right to rectification, erasure or restriction of processing vis-à-vis the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves disproportionate effort.
You have the right to be informed about these recipients vis-à-vis the controller.

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that:

• the processing is based on consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR or on a contract pursuant to Art. 6 (1) (b) GDPR, and

• the processing is carried out by automated means.

In exercising this right, you also have the right to obtain that the personal data concerning you is transferred directly from one controller to another controller, to the extent that this is technically feasible. The freedoms and rights of other persons must not be impaired by this. The right to data portability does not apply to processing of personal data that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you that is carried out on the basis of Art. 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provisions.
The controller will no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. personal data for the purpose of such advertising; this also applies to profiling, insofar as it is related to such direct advertising. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the right to revoke your declaration of consent under data protection law at any time . The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent before the revocation.

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:

• is necessary for the conclusion or performance of a contract between you and the controller,

• is permitted by Union or Member State legislation to which the controller is subject, and that legislation contains appropriate measures to safeguard your rights, freedoms and legitimate interests, or

• with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 (1) GDPR, unless Art. 9 (2) (a) or (g) GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests. With regard to the cases referred to in (1) and (3), the Controller shall take appropriate measures to safeguard the rights and freedoms as well as your legitimate interests, including, at a minimum, the right to obtain the intervention of a person from the Controller, to express its own position and to challenge the decision.

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, your place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
The supervisory authority to which the complaint was lodged informs the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR.